Delivery

PLEASE NOTE: Due to COVID-19 please allow extra time for delivery.  Our warehouse are still working on a reduced staff.  

We are closed between Christmas and New Year so any orders placed in this time will be dispatched on the 2nd January.

How much are the delivery charges?

UK Customers (excluding Northern Ireland)

Standard delivery (2 working days)

£30 + orders - free delivery

under £30 - £3.50

Northern Ireland Customers

Standard delivery (3 working days)

£3.50

Europe Customers

Delivery charge will be calculated at checkout depending on location.

Rest of the World Customers

£16

When will my order be sent?

We will usually dispatch your order the same day if received by 11am, Monday to Friday.  

Can I cancel my order?

Orders are often picked, packed and dispatched within 1 hour of the order being placed, excluding evenings and weekends, so it is not always possible to cancel an order.  In the first instance, please call us on 0131 331 2908 and we will advise if cancellation is possible.  If the order has already been processed then the customer must return the goods, or refuse delivery.  Please see 'RETURNS' section of our website on how to return your order. If we can cancel your order, or if they are returned, we will arrange a refund via your original payment method.