PLEASE NOTE any orders placed after Thursday 20th December will not be dispatched until on or after 3rd January 2019 as our offices and warehouse will be closed for the festive period.
How much are the delivery charges?
UK Customers (excluding Northern Ireland)
Standard delivery (2 working days)
£30 + orders - free delivery
under £30 - £3.50
Northern Ireland Customers
Standard delivery (3 working days)
Delivery charge will be calculated at checkout
Rest of the World Customers
When will I receive my order?
For retail customers we will usually dispatch your order the same day if received by 10.30am. We will advise by email once your order has been dispatched.
Can I cancel my order?
Orders can be cancelled on the same day that your order has been submitted. If the item has already been dispatched then the customer must return the goods at their own cost. Powder can be contacted for this purpose either by email or by phone 0131 331 2908 (between 9am and 4.30pm Monday to Friday).
If orders are cancelled in this way, the products ordered will not be dispatched to the customer and Powder will refund your money.